Customer Support and Services
Xcedex support is focused on ensuring that you can install, configure, and operate the X_Factor suite of products. Our web-based Documentation, Downloads and Training are designed to enable you to accomplish this without the need for any handholding. However, if you are experiencing a problem installing or operating X_Factor, or just have a technical question we are glad to help.
Currently Xcedex support is provided exclusively thru this web portal. You can contact Xcedex support by sending an e-mail through the link below. Please be as specific as possible about your problem or question. Xcedex support will respond back to you within 24 hours.
We are always looking for ways to improve this site so If you have suggestions, feel free to e-mail them through the Contact Support link above. We appreciate your feedback.
Accessing Downloads and certain Manuals requires a Support Login. If you do not have login credentials for this site please request them by clicking the link below.
For access to Downloads click the link below.